Restore your router to default setting The Reset button is at the back of router. When device is energized, press Reset button (around 5 secs) until Power LED start flashing then release Reset button for its reboot. ※Notice：If router is restored to default ststus, then you need to reset your information 8.
- How to hard reset ASUS RT-AC87U. In order to reset the ASUS RT-AC87U to its factory settings 1. Find the reset button on the rear of the router 2. Press and hold the button for more than 5 seconds. The default factory settings are: Default username: admin Default password: admin Enable DHCP: Yes Default IP address: 192.168.1.1 Default subnet.
- The Reset buttonis on the back of the router. When the router is powered on, press and hold the Reset button (approximately 5 secs) until the Power LED starts flashing, then release Reset button for it to reboot. ※Notice：If router is restored to default ststus, then you need to reset your information.
I've had an RT-AC88U for a couple of years. Last year, the web interface stopped working correctly. I did the hard connection and loaded the firmware from a hard drive and reset the modem but still the same problem. Multiple attempts to resolve. Cannot change any settings, screens are not displaying properly, shows no devices connected even though I am accessing the interface through a connected device.
ASUS support is terrible. Generally have to wait 2-3 days for a response, and often you have to follow up. No phone support - email only. Only solution offered is to send the unit back at cost and then they will assess it and advise cost to fix. Not a very attractive proposition. More cost effective to just buy a new unit - but it would not be an ASUS again. Following on from a bad experience with quality and support on an ASUS laptop, this is my last ASUS purchase.
Contrast this with a competitive product I am now using which has 7 days phone technical support, and you can actually speak to someone who has the capability and desire to help.
As another member of this forum posted, don't buy this router because if the GUI stops working, your screwed.
Factory Reset Asus Rt Ac88u
Hello,
since some months ago I'm experiencing a very strange issue. I purchased the RT-AC88U in July 2016 and it has been performing pretty well until November 2017. Then a very annoying issue is happening:
Once every 3-4 days, the Internet drops for about 1-3 minutes and then it resumes again. The router doesnt say anything relevant in the logs (no WAN dropped or WAN restored) and it stays connected in the web UI.
I have tried to reset, hard reset, change firmware to Merlin and to DD-WRT and the problem is still there.
My question is if it can really be the router that is malfunctioning. I will try with another router that I got from my ISP this week and see if this error occurs again but do you have any suggestions?
Thanks in advance