. Because of various operating system restrictions and hardware requirements, some features of GoToMyPC may not function on some computers. For Server 2003 as a. GoToMyPC to get you working quickly. System Requirements Host computer (the computer that you will access remotely): Required: Windows 95, 98, 2000, Me, NT or XP Required: Internet Explorer or Netscape Navigator 4.0 or later Required: 'Always on' Internet connection (cable, ISDN, DSL or better) Recommended: Minimum of Pentium 300 with 64 MB of RAM. Mobile System Analysis for GoToMyPC (Remote Desktop) The app falls into the Business category. This particular GoToMyPC (Remote Desktop) download is currently a free version that can run on ios. Because of the small bandwidth requirements of the GoToMyPC system, even if a client computer only has a dial-up connection they can still use their host computer’s software at an impressively fast-speed, and use applications as if they were there with a broadband connection.
HELP FILE
Agent System Requirements
- Desktop
- The latest version of Chrome, Firefox or Safari.
- Android
- The latest version of Chrome.
- iOS
- The latest version of Safari.
- Windows 7 with SP3 or above
- Intel Pentium 4 processor (or above) that supports SSE2
- 4 GB RAM
- macOS 10.13 and above
- 4 GB RAM
From both the support agent's and the customer's network, the following web resources need to be accessible:
Gotomypc System Requirements Mac
- *.gotoassist.com
- For restricted environments where wildcard allowlisting is not available, the following addresses need to be accessible:
- turn.console.gotoassist.com
- console.gotoassist.com
- For networks explicitly filtering outbound destination ports and protocols, the following ports are used on GoToAssist Remote Support v5 side: 15000 (UDP traffic) or 443 (TCP traffic) for GoToAssist Remote Support v5 media sessionsTip: It is recommended that you allow UDP traffic through port 15000. Restricting the traffic to TCP may decrease the quality of the GoToAssist Remote Support v5 support experience.Restriction:GoToAssist Remote Support v5 sessions cannot be hosted in a Citrix-based environment.